Tampa Florida

Features - For a Brochure of our Features please click here
The following features are included with our Voice Plans:

• Unlimited Calling: Unlimited local and long distance minutes on any given extension
• Local Number Portability (LNP): Keep an existing phone number by porting it from your current provider.
• Directory Assistance (411)
• Emergency Service (911)

Calling Features

• Call Park: “Park” a call in a “spot” and have the call retrieved by another extension on the account.
• Caller ID/On Call Waiting: Know who’s calling before you answer.
• Call Forwarding: Redirect calls to your mobile or other phone so you on’t miss any calls.
• Call Hold: Easily put a call on hold while you answer another call.
• Call Transfer: Attended Transfer (alert forwarding party before transfer) & Blind Transfer (transfer the call directly).
• Call Conference (Three-way calling): Add a second outgoing call to an already connected call.
• Call Waiting: Be notified when someone else is trying to call if you are already on a call.
• Do Not Disturb: Callers go directly to voicemail when you don’t want to be disturbed.
• Set Caller ID: Select any number on your account that you would like to appear as your caller ID.

Voicemail Features

• Password Protected Voicemail: Prevent unauthorized access to voicemail.
• Voicemail Greeting Options: Unavailable / Busy / Employee's Name.
• Voicemail to Email: Receive voicemail as a .wav file (or “audio file”) attached to email.
• Visual Waiting Indicator: Works with your IP phone’s message indicator light.

Virtual Receptionist Features

• Day and Night Mode Schedule: Create different greetings according to time of day and day of week.
• Dial-By-Name Directory: Callers can dial a last name or first name to get to the extension they need.
• Virtual Departments: Set up a call group based on job function.
• Multiple Virtual Receptionists: Play different greeting messages on each incoming phone number.
• Import Greetings: Upload third-party professional greetings to use as Virtual Receptionist greetings.

Other Features

• Cell Phone integration: Forward calls to cell phones
• Follow Me: Calls can be forwarded to multiple numbers that will ring in a designated sequence.
• Music on Hold: Plays music/message for callers when they are on hold.